App / Casino
This page sets out exactly what 66be collects when you use your account, how that information is stored, and the choices available to you. Access to this platform and the rights described here depend on your local law and eligible regions.
When you open an account with 66be, we collect the information needed to operate it — your registration details, login activity, transaction records and the device or browser you use to connect. If you deposit via bKash or Bank Transfer, we record the transaction reference and wallet identifier linked to that payment, not your full bKash account credentials. We collect this because we need it to process your account correctly, resolve disputes and respond to your support requests. We do not sell your personal information to third parties. We do not share it with advertisers. We may share it with payment processors handling your bKash or Bank Transfer instruction only to complete that transaction. Where local law in Bangladesh or in another eligible region requires disclosure to a regulatory body, we comply with that requirement. Cookies and session data help us keep your account session active and remember your category preference — slots, live casino, sports or table games — between visits. You can clear cookies through your browser settings at any time, though this will log you out of your current session. Retention periods apply per record type; see the trust section below for the categories.
This policy covers activity within your 66be account and the 66be domain. It does not extend to third-party services you reach from our platform, and it does not override local law. Understand what falls inside and outside its boundaries before you proceed.
Login events, session activity and account changes you make inside 66be are fully within scope. We log these for account security and to help you recover access if something goes wrong.
Payment records for bKash deposits and Bank Transfer instructions are covered here while they sit inside our system. Once a transaction leaves to the payment processor, their own data terms apply.
Your browsing activity across game lobbies — slots, live casino tables, sports markets — is recorded at session level. We use this to keep your account state consistent, not to build an advertising profile.
Game studios such as PG Soft, Pragmatic Play and JDB operate their own data environments for the content they deliver. 66be does not control how those studios handle data within their own game engines.
Your account gives you a direct path to review most of the data we hold about you. Log in and open the account settings section to see your registration details, linked payment methods — including any bKash wallet reference or Bank Transfer record on file — and your transaction history. If any of these details are incorrect, you can update your display name, email address and contact number directly inside account settings. For details that sit outside what account settings exposes — such as a logged session record or a support ticket you submitted — you can submit a correction or access request through our support channel. We will acknowledge your request and let you know what information we can provide or correct given our record-retention obligations. Where local law and eligible regions allow it, you may also ask us to delete certain account records, subject to any legal hold that applies at the time of the request.
Open account settings after logging in to view your registration details, bKash wallet references and transaction history. This is the fastest route to check what we currently hold for your account.
Email address, contact number and display name can be updated directly in account settings. Changes take effect immediately once saved and confirmed through the verification step shown on screen.
If something in your record looks wrong and account settings does not offer a fix, contact our support channel with your account reference. We will confirm what record we hold and how to correct it.
For deletion or full access requests beyond the account settings view, submit your request in writing via the support contact route below. Responses depend on local law and eligible region requirements.
If you have a question about how we handle your data, or you want to make a formal request, use one of the contact routes below. We publish these on the site; we do not invent response windows we cannot stand behind. Availability and response times depend on the channel you choose and on current volume.
The live chat icon sits at the bottom-right of every page on 66be. Open it while logged in so our team can match your message to your account record directly without asking for extra verification steps.
For formal privacy requests — access, correction or deletion — email support through the address published in your account's help section. Include your registered email and a brief description of the record in question.
The help centre inside your logged-in account lists common data and privacy questions. Check there first; it covers bKash transaction records, session data and how to update contact details without contacting support.
Account security, retention periods and cookie handling are the practical backbone of this policy. Here is what each area covers and where the controls sit.
Your account credentials are stored using one-way encryption. We do not store plain-text passwords. Login attempts are monitored; unusual activity triggers a verification step shown on the login screen before access is granted.
We use session cookies to keep you logged in and to remember your game-category state between pages. No third-party advertising cookies are placed from 66be. Clear browser cookies any time to end your session.
Transaction records — including bKash and Bank Transfer entries — are kept for the period required by applicable law. Account activity logs are retained for a shorter operational period. After that, records are deleted or anonymised.
When we update this policy, the revised version is published at 66be/privacy-policy/ with a note at the top of the page. Continued use of your account after a change is posted means you have seen the updated terms.
These are the questions we hear most often about how 66be handles personal data. If your question is not here, use the support contact route above to ask directly.
We collect your name, email address, contact number and the device information sent by your browser at registration. If you deposit via bKash or Bank Transfer, the transaction reference and wallet identifier for that payment are also added to your account record.
We do not sell your data or share it with advertisers. We pass only the details needed to process your bKash or Bank Transfer payment to the relevant processor. Where local law in an eligible region requires disclosure to an authority, we follow that legal obligation.
Log in and open account settings. Your registration details, linked payment references and transaction history are visible there. For records outside that view — such as session logs or support tickets — submit a written request through our email support route.
Yes, where local law and eligible region rules allow it. Submit a deletion request in writing through the email support contact. We will confirm what we can delete and what must be kept under a legal retention obligation before we act on the request.
We use session cookies to keep your account active and to remember your category preference between pages. No advertising or cross-site tracking cookies are placed from 66be. You can clear cookies through your browser settings at any time, which will end your active session.
Transaction records, including bKash and Bank Transfer entries, are held for the period required by applicable law even after an account is closed. After that period, the records are deleted or anonymised. The exact period depends on local law and eligible region requirements at the time of closure.